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Administration Assistant

Employer
Cadent
Location
Hinckley, Leicestershire
Salary
£19700 - £20500 per annum
Closing date
24 Sep 2019

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Job Details

Administration Assistant

Location: Hinckley

Starting Salary £19,700 progressing to £20,500 (rotational shift)

Contract: Temporary

Shifts: Many shifts available

This is a fantastic job opportunity for an Administration Assistant based in Hinckley. The role would be working within the Dispatch Centre where emergency and non-emergency meter work is issued to field force engineers in line with our regulatory 1 and 2 hour standards.

The ideal candidate must be able to work effectively in a dynamic team, demonstrating the Cadent values 'Community Commitment Curiosity & Courage' as well as the core business principles.

Talent and attitude shine through to deliver excellence

What will I be doing?

You will be taking calls from our internal customer service centre, interfacing with National Grid metering, contacting members of the public and customers, whilst liaising with engineers-dispatching work.

About You

You'll possess the following skills, experience and attributes:

  • Must be numeric and articulate, have appropriate verbal reasoning
  • High standard of keyboard skills
  • Ability to use computer systems and general office facilities, such as pc packages, photocopier, facsimile etc.
  • Follows procedures and policies, understands the impact of non-compliance
  • Able to meet deadlines whilst working under challenges situations
  • Professional and confident telephone manner and able to demonstrate clear communication skill both written and oral
  • Committed to improve our customer's experience
  • Contributes by championing the need for continuous improvement
  • Good standard of education

Free Parking

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Onsite canteen

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Company

Cadent Header

We are Cadent

Proud to be the nation’s largest owner and operator of gas distribution networks, our 6,000 colleagues, working across four gas networks, keep the energy flowing to around 11 million homes and businesses. That’s half of the UK, we keep safe and warm. 24/7. 365 days a year. And have done for the past 200 years.
 
And now, we’re looking forward to an exciting future. A future in which we'll exceed targets and produce award-winning innovations across robotics, safety, and bio-gas. One that we’ll play a big part in shaping as we continue to provide emergency response and repair services, conduct asset replacement work and move to the frontier of our industry. A future where we'll keep the nation cooking on gas.
 
Join us and experience a rewarding career with real purpose and realistic progression that will make you feel genuinely proud about what you do.

How we work

The national gas distribution network isn't just a commercial resource, it’s a national asset that we safeguard for future generations. And, as we own four of the eight regional gas distribution networks in the UK, our duty is to look after and maintain them, keeping the energy constantly flowing through 130,000km of pipeline to around 11 million customers every single day.

These are big numbers. And this is a huge responsibility. Added to which, we also manage the national gas emergency number. So, every single person at Cadent should feel really proud of the fact that they’re helping to smoothly and safely power everyday life in Britain.

They should feel proud to play their part in sourcing secure, affordable and sustainable gas for the future too, as we look ahead to RIIO-2. We’re improving our service to our customers by delivering the right solutions at the right cost, and working to achieve frontier performance by developing a high-performing culture across the business. Yes, targets will be stretching. But, we’re confident that a good plan well-executed will get us to where we need to be.

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