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Customer Service

Employer
Parcelforce
Location
West Midlands, Birmingham
Salary
Up to £8.50 per hour
Closing date
2 Oct 2019

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Job Details

Manpower have a great opportunity to join an industry leading organisation based in Aston, Birmingham as an Office Administrator.

You will be required to handle inbound calls and customer queries as well as assist customers who visit the depot. Computer based work also required.

The role is working Monday to Friday 22 hours per week with potential overtime available on weekends.

The position is on a temporary on-going basis at £8.50 per hour.

As an Administrator you will be required to:

  • Use various databases and spreadsheets to monitor data
  • Cross reference data for customers
  • Be customer facing
  • Carry out general administration tasks
  • Accurately and efficiently enter information reported onto the relevant systems
  • Ensure all work is carried out to the highest level of accuracy

Skills and experience required:

  • Excellent time-keeping attendance history
  • Strong administration skills
  • Being a team player
  • Strong organisational skills and ability to prioritise
  • Ability to work within a fast-pace environment
  • IT literate
  • Excellent communication skills
  • Professional
  • Customer service

Don't miss out on the opportunity, apply now and have an interview right away!

Company

They’re part of the Royal Mail Group, and provide a wide range of delivery services for both businesses and consumers.

Parcelforce are prepared to go the extra mile for their customers, and put the effort in to make sure their services are the best they can possibly be. To do that, they need the best people on board.

At Manpower, we’re proud to be one of their authorised preferred suppliers. We recruit for temporary, temp-to-perm and fixed term contracts, across a range of roles – including 3.5t and 7.5t Multi-Drop Drivers, Parcel Sorter and Loaders, Administrators, and Customer Service Advisors. Take a look below for the roles we’re currently recruiting for on their behalf.

Company info
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Parcelforce

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