Customer Service Advisor

Recruiter
Undisclosed Company
Location
North Lanarkshire, Bellshill
Salary
Up to £11.00 per hour
Posted
18 Sep 2019
Closes
02 Oct 2019
Ref
ND1634
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time

Manpower are looking for customer service advisors in Bellshill to support our client with their customers basic IT problems.

Are you looking for a customer service role with a difference? Could you deliver an exceptional customer experience by communicating in a simple, personal and straight-talking way? We are looking for people with a proven track record in customer service that would like to progress their career and develop their skill set as a Customer Solutions Advisor.

Key responsibilities:

    • Liaising with customers and clients

    • Maintenance of accurate account information

    • Achievement of internal call quality expectations

    • Achievement of clear key performance indicators

    • To operate compliantly within clearly defined guidelines

Essential skills:

    • A compassionate and mature approach

    • Excellent communication - call centre / telephony experience preferred

    • Ability to make confident decisions

    • Ability to establish good working relationships

    • To work well under pressure and work with a wide variety of people

    • A consistent professional approach to all tasks

    • Computer literate

Hours of work are 9am to 5pm - Monday to Friday

Apply online today for an immediate start!

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