night supervisor

Recruiter
Undisclosed Company
Location
West Yorkshire, Leeds
Salary
£20000 - £22000 per annum
Posted
19 Sep 2019
Closes
10 Oct 2019
Ref
LS1881
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time

Manpower are recruiting for a Night Supervisor to work in a stunning 17th Century Venue based in Leeds

You will be responsible for the safety and security of guests and staff, and the smooth running of the hotel at night. To manage the shift activities at Front Office, acting as a liaison between guests and staff in order to provide efficient, prompt, courteous, trouble free and proactive service to customers; hence maximise room's revenue and guest satisfaction.

Main Duties to Involve :

  • Manage and co ordinate front office shift activities to provide the highest standard of service
  • Utilise management skills to motivate and maximise employee productivity and satisfaction
  • Supervises and participates in the prompt and courteous check in/out servicing of guests
  • Perform night audit duties as required by policy and procedure
  • Liaison between guests and management
  • Assists with guest enquiries to show meeting facilities and other public places
  • Operating switchboard and other Front office equipment
  • Fully conversant with the hotel reservation system
  • Tour all areas of the Hotel on a regular basis to report irregularities to appropriate Department heads and security

Hours of Work 11 Pm to Am 5 days a week

Salary £ 20,000 - £ 22,000

For more information please contact Nicola Winecor-Gordon

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