Counter staff- Hospitality and catering
- Employer
- Undisclosed Company
- Location
- Stockport, Greater Manchester
- Salary
- Up to £8.21 per hour
- Closing date
- 3 Oct 2019
View more
- Sector
- Leisure and Tourism
- Job Type
- Temporary
- Hours
- Full-time
we are looking for temp staff available to start work ASAP. The role would involve serving customers face to face, looking after the restuarant area and generic customer service. we need staff that would be available to work from 4am to 12pm and/or 12pm-8am.
The role is temporary and will likely last anything from 6/12 weeks.
Main Purpose of Job
The Team Member aims to satisfy the needs of our customers and business by delivering excellent service and brand standards
The Team Member is the face of the unit and the ambassador of the brand.
Main Duties
Sales & Service
Provides customers with appropriate service in a polite, efficient and friendly manner, maintaining eye contact and smiling
Adapts service style to suit individual customer needs, following the standards demonstrated in the Food Travel Experts observations
Demonstrates knowledge of Brand / products to advise customers in a professional and helpful manner
Contributes to the team's success in achieving all store targets through positive selling techniques
Promotes company promotions to increase revenue, brand leadership and integrity
Treats all colleagues in a polite and courteous manner at all times
Handles customer comments in a positive manner and take appropriate follow up action ensuring all customers leave with a positive experience
Puts the customer at the heart of everything we do
Financial
Understands both the Unit's sales and waste performance and targets
Ensures all cash handling procedures are adhered to in line with CASP and escalates any breaches of policy to a Team Leader or management
Supports with wastage control - rotating of product/stock as well as recording waste
if you are interested please could you submit your cv asap quoting BurgerKingJObs in the subject.
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