Customer Care Advisor

Recruiter
Undisclosed Company
Location
Oxfordshire, Thame
Salary
£10.00 - £12.00 per hour
Posted
20 Sep 2019
Closes
04 Oct 2019
Ref
OX3472
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time

Customer Care Advisor

A fantastic opportunity has arisen within an experienced Contact Centre team as a Tactical Outbound Communicator from the 1st October on a temporary basis.

We offer a great package working 37.5 hours per week £10per hour.

What the role involves:

  • Talking to business customers about the benefits of the product
  • Assisting customers with technical issues
  • Communicating with the inbound team
  • Offering outstanding customer service via phone and email

The ideal candidate will have:

  • Have experience in a customer service/sales environment
  • Can prioritise your workload and enjoy working within a fast-paced environment
  • Have excellent communication skills with great attention to detail
  • Love problem solving and enjoy finding innovative solutions to challenges as they arise
  • Have attention to detail in order to maintain accurate records and information updating the database
  • Work well within a team

Essential skills:

  • Excellent telephone manner and interpersonal skills with the ability to communicate effectively both verbally and in writing
  • Ability to remain calm, maintain high standards and work effectively under pressure
  • Problem solving and trouble-shooting to resolve issues in a timely fashion
  • A good team player who works proactively with others, providing help and support as required and adaptable to a range of varied tasks

A range of excellent benefits including:

  • Full training provided
  • Parking on site
  • Work as part of a supportive and vibrant team
  • Holiday allowance
  • On site canteen
  • Employee benefits

You will be given a thorough induction and full training should you be successful in securing a position with our client. If you`re interested in joining our client as Outbound Communicator in Thame, Oxfordshire.

Please email with an up to date CV or apply on the Manpower website.

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