Customer Service Advisor

** CUSTOMER SERVICE ADVISOR **

** MONDAY - FRIDAY INCLUDING OCCASIONAL WEEKENDS **

** £8.50 - £9.00 PER HOUR **

** IVYBRIDGE AREA **

Our client is looking to recruit a temporary Customer Service Administrator to work within their busy Customer Service Department based at Lee Mill, near Ivybridge. This is an excellent opportunity to work for the UK's leading supplier of LPG.

Applicants will be responsible for providing high levels of customer service to customers at all times. The duties will include;

• Providing speedy and accurate information to customer by telephone and in writing in line with company procedures
• Answering general account queries and resolving any customer complaints
• Updating the internal customer data base system to ensure accurate records are kept on file
• General administration tasks

The ideal candidate for the role will have a background in office based customer service, with customer service experience. Excellent organisational skills are also essential, to ensure you prioritise your workload to meet the requirements of the business. You will be a confident communicator with an excellent telephone manner, including being able to deal effectively with customer complaints. You will also be a team player who can work unsupervised when required.

The hours will be up to 37.5 per week, Monday to Friday on a shift system between the hours of 8am and 6pm. You may also be required to work the occasional Saturdays and bank holiday, if required.

If you are successful in being offered this role, you will be required to carry out pre-employment checks including: 5 year address history, 3 year employment history, a criminal record check and be medically fit to work.

If this sounds like the right role for you please click apply now or contact the Exeter branch and ask for Amy on 01392 219777.