Credit Specialist Finnish

Are you looking for an industry that offers a personalized approach to training and development and a fun environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!

Manpower have an exciting new opportunity for the right candidate to become a Credit Specialist, working with our client, American Express.

This role includes the daily collection of overdue payments through outbound and inbound calls. These will need to be executed with the highest levels of professionalism & service that maintains the brand whilst protecting shareholder losses.

Responsibilities:

• 
  Negotiation for and managing the collection of overdue payments;
  * Understanding customers financial arrangements and requirements;
  * Secure repayment of overdue funds and avoid potential losses/write-offs;
  * Resolving and preventing future recurrence by educating customers
  * Able to use negotiation and relationship management skills to provide win-win outcomes;
  * Ability to use judgmental decision making to drive customer loyalty and growth for the business;
  * Good attention to detail and ability to follow strict compliance regulations.
  
  Required skills:
• 
  Ability to deal with difficult situations professionally;
  * Excellent interpersonal skills; communication (verbal & written);
  * Good working knowledge of Microsoft packages such as Excel, Word, PowerPoint;
  * Language skills - fluent Finnish is mandatory.

If you feel that you fit the above criteria and would like to work in a vibrant, high energy environment with like-minded people then apply here today!