Customer Care Advisor
- Employer
- Undisclosed Company
- Location
- Oxfordshire, Thame
- Salary
- £10.00 - £12.00 per hour
- Closing date
- 22 Oct 2019
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
Customer Care Advisor
A fantastic opportunity has arisen within an experienced Contact Centre team as a Tactical Outbound Communicator from the 1st October on a temporary basis.
We offer a great package working 37.5 hours per week £10per hour.
What the role involves:
- Talking to business customers about the benefits of the product
- Assisting customers with technical issues
- Communicating with the inbound team
- Offering outstanding customer service via phone and email
The ideal candidate will have:
- Have experience in a customer service/sales environment
- Can prioritise your workload and enjoy working within a fast-paced environment
- Have excellent communication skills with great attention to detail
- Love problem solving and enjoy finding innovative solutions to challenges as they arise
- Have attention to detail in order to maintain accurate records and information updating the database
- Work well within a team
Essential skills:
- Excellent telephone manner and interpersonal skills with the ability to communicate effectively both verbally and in writing
- Ability to remain calm, maintain high standards and work effectively under pressure
- Problem solving and trouble-shooting to resolve issues in a timely fashion
- A good team player who works proactively with others, providing help and support as required and adaptable to a range of varied tasks
A range of excellent benefits including:
- Full training provided
- Parking on site
- Work as part of a supportive and vibrant team
- Holiday allowance
- On site canteen
- Employee benefits
You will be given a thorough induction and full training should you be successful in securing a position with our client. If you`re interested in joining our client as Outbound Communicator in Thame, Oxfordshire.
Please email with an up to date CV or apply on the Manpower website.
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