Content Expert

Location
East Sussex, Brighton
Salary
Up to £10.35 per hour
Posted
08 Oct 2019
Closes
16 Oct 2019
Ref
AMEX0810
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time

Are you looking for an industry that offers a personalized approach to training and development and a fun environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!

Manpower have an exciting new opportunity for the right candidate to become a Content Expert, working with our client, a FTSE 100 Credit Card Company.

This team look after subject access requests, one customer at a time. They do this through careful research, examination, acting as effective listening posts and advocating for innovative solutions to transform the customer journey.


Responsibilities for the Content Expert role include:

  • Liaise with multiple business units and use multiple systems to ensure all relevant information is captured
  • Check all information received to ensure there is no litigious information
  • Make decisions regarding the disclosure or the withholding of information. Clear documentation must be held on how and why this decision was made
  • Ensure all information is supplied and communicated in an intelligible format
  • Work closely with Compliance to ensure robust monthly MI is collated and immediate notification of breaches


Required skills:

  • Excellent multitasking skills
  • Builds and Leverages Relationships with internal departments and team members
  • Communicates effectively
  • Knowledge of Excel and other MS Office programmes is an advantage
  • Ability to work independently, meet strict deadlines and prioritising and changing the handling of tasks
  • Knowledge of GDPR would be desirable but by no means essential

If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment with like-minded people then apply here today!

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