Customer Service Administrator

Are you immediately available and looking for a permanent Customer Service Administration post based in Cwmbran?

My client, a large manufacturer is seeking a professional administrator to join their busy team due to growth and expansion.

The role in being offered on a full time basis with free parking on site.

Ideally you will come from a proven history within Office Customer Service / Administration and have a passion for providing first class service to all internal and external customers. You will also need to be a resourceful individual that tackles challenges head-on and is able to work effectively both independently and in tandem with other members of the team. You will demonstrate individual initiative and innovation, good attention to detail and a drive to do what is needed to deliver results

Some of your duties will include but not limited too.

Day to day customer enquiries via email and phone.
Developing relationships with key customers and prepare quotations / processing orders.
Analysis of information supplied in order to advise customers on specific requirements.
Liaising with the production / technical teams to provide customers with exact project requirements.
Liaise with the accounts team regarding payment and account information.
Liaise with customers for delivery scheduling.
Generate shipment related documentation.
Dealing with UK and International customers on a daily basis.
Work closely with the internal / external sales teams.
Manage set of daily standard work, taking appropriate actions, and updating operating system and data bases/spreadsheets