Team Leader

We are building a new team and looking for an experienced Team Leader who can demonstrate effective leadership through proven coaching skills, delivering excellent productivity through a motivated and engaged team. Do you have outstanding level of customer service and a desire to work in the recruitment industry joining a specialist team in the centre of Newcastle.

The successful candidate will need to be a highly motivated individual with a drive to provide a quality customer service in line with client expectations and agreed service level agreements. You will need to have outstanding organisational skills and a proven ability to deliver to tight deadlines ensuring that all work is conducted in accordance with the company's values and standards.

Essential skills for success in this role are:

• Proven team management experience
• Ability to motivate and drive individuals to achieve team goals
• An ability to prioritise and organise work load for team members
• Able to develop and analyse business reporting
• Monitoring and communicating on a daily basis activity targets expected and results achieved
• Ability to effectively manage to conclusion, client escalations
• Excellent customer service, phone skills
• Excellent written business communication
• Excellent IT skills
• Attention to detail
• High level of personal engagement
• You will be forward thinking with an ability to act on initiative
• Driven to exceed customer expectations

In return, you'll benefit from a competitive rate of pay depending on experience and a 12 month contract, you will receive the support and training tools required to develop your career.

Interested in an immediate start? Apply here today!