Student Recruitment & Support Advisors

Manpower are currently recruiting for Student Recruitment/Support Advisors to work on an ongoing basis for a university based in the Manchester area.

The successful candidate will work within the student support centre and will help students/prospective students make choices that will lead to progression, qualification and customer satisfaction:

Key responsibilities include; Providing information and routine advise to support student enquiries via a number of systems including inbound/outbound telephone calls, emails, letters, online web chat, social media and face to face.

- This will cover a wide range of matters across student enquiries from qualification to module registration/examination and graduation arrangements.

The ideal candidate will have the following relevant experience:

- Working in a customer facing environment

- Office experience

- Telephone inbound/outbound

- Good communication skills both oral and written

- Strong IT skills

- Ability to work in pressurised situations

- Commitment to excellent customer service skills

Hours worked will be Monday- Friday between the hours of 8am-8pm and must be flexible to work the shift patterns within these hours i.e 8am-4pm; 9am-5pm; 10am-6pm; 11am-7pm; 12am-8pm.

Including alternate Saturdays 9am-5pm.

Candidates applying for this position must note that annual leave between peak periods is not available August, September, October and January.

All applications will be taken via CV.