Out of Hours Consultant
- Employer
- Undisclosed Company
- Location
- Newcastle upon Tyne, Tyne and Wear
- Salary
- £8.21 - £9.30 per hour
- Closing date
- 20 Oct 2019
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
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OOH Consultant - Full Time
Temporary contract ending around 15th December 2019, potential to be longer.Based in the heart of Newcastle's City Centre, you would be responsible for ensuring a continued focus on delivering an excellent service for the Manpower brand. You will be responsible for taking driving bookings, absence reports, processing order amendments and cancellationsThe hours of work will be 37.5 hours per week, working shifts between 14:00 - 22:00 Mon - Fri, 08:00 - 22:00 Saturday and 08:00 - 22:00 Sundays, and flexible for night shifts when required.You will work at least 3 out of 4 weekends.Pay rate is £8.21 per hour between Monday and Saturday, £9.30 per hour after 8pm and all day Sunday You will be expected to:Actively take orders for drivers and warehouse logging accurately onto systemsContacting staff to fill orders
Dealing with calls, emails and general office duties
Monitor multiple inboxes
Keeping clients up to date on their orders
Achieve quality SLAs The successful candidate will have:Excellent attention to detail
Ability to work under pressure to tight deadlines
Demonstrate ability to use initiative
Confident telephone manner
Able to use Microsoft packages and emails
This is temp ongoing role which includes working weekends and bank holidaysIf interested please click apply now!
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