Programme Administrator Doctoral Research College
- Employer
- Birmingham City University Temporary Jobs
- Location
- Birmingham, West Midlands
- Salary
- Up to £12.42 per hour
- Closing date
- 31 Oct 2019
View more
- Sector
- Administration and Business Support
- Job Type
- Temporary
- Hours
- Part-time
Job Details
Temp Post Until 31/01/2020
Part Time: 18.5 hours per week
To provide high quality, efficient and effective administrative support for students with responsibility for a wide range of programme administration duties, sharing responsibility for efficient and seamless delivery of student services across Faculties.
This will involve administration of a portfolio of courses and modules (postgraduate and undergraduate), maintaining student records and providing services and support to students and colleagues across the student lifecycle from clearing to completion.
- Education to first degree level is desirable.
- A high level of literacy and numeracy
- Excellent IT skills including advanced knowledge of web based solution, word processing, spreadsheet and presentation software packages, preferably Microsoft Word, Excel and PowerPoint.
- Proficiency in the use of the SITS student record system is desirable
- Experience of providing high quality customer service in a complex environment.
- Experience of a student-facing role in higher or further education is desirable.
- Experience of maintaining student or other complex records accurately.
- Experience of working successfully as part of a team.
- Ability to communicate clearly and in appropriate language with students and colleagues both orally and in writing.
- Ability to understand and explain complex regulations to students and colleagues.
- Ability to manage own time and workload.
- Excellent interpersonal skills with the ability to support, guide and inform as necessary.
Able to undertake duties at different premises including any University campus as required.
May be required to work outside normal office hours to effectively support University operations and events. This will require flexibility, especially at times of peak activity.
Company
Birmingham City University pride themselves on an inclusive and dynamic working environment, where we work hard to develop our staff. Since changing our name to Birmingham City University in 2007 we've made giant strides forward in the quality and range of our education provision, and we see our staff as vital to that improvement. This commitment has been reflected in increased investment in staff development.
Manpower has teamed up with Birmingham City University to offer you the unique ability to work for Birmingham City University with Manpower.
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