Content Moderation - Dutch Fluency

2 days left

Location
Dublin
Salary
Up to EUR28000 per annum
Posted
18 Oct 2019
Closes
15 Nov 2019
Ref
BBBH1576
Contact
Larissa Delsin
Sector
IT
Job Type
Permanent
Hours
Full-time

We are looking for Content Reviewers to work with our client on a 12 months contractor basis for one of the global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience.

Job Description

As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system (Please note this may involve reviewing sensitive content at stages). You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.


Duties and Responsibilities

Day-to-day responsibilities may include, but are not limited to:

* Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality.
* Respond to user inquiries with high quality, speed, empathy, and accuracy.
* Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures.
* Fulfill base productivity and quality requirements.
* In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees' well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.



Eligibility:

* Fluency in Dutch (and English)
* Strong attention to detail to ensure quality of work
* Enthusiastic, positive attitude with a strong willingness to learn
* Good knowledge of internet and associated technologies
* Experience in a professional work environment (Recent graduates welcome)

Start Date: ASAP

If you feel this might be for you - Apply Now! Or email Larissa at Larissa.delsin@manpower.ie for more information.

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