Customer Service Agent

Manpower is currently recruiting for Customer Service Agents to join our client based in Aldershot to support over the Christmas peak period.

You'll be dealing with customers face to face, by phone or e-mail, answering queries and delivering great customer service. Your responsibilities will include:

• Dealing directly and proactively with customer enquiries
• Using IT systems to identify where parcels are in the system, and updating customers
• Arranging re-deliveries for customers to home/work or post office addresses
• Taking payment for customs charges, and posting of parcels
• Working with colleagues throughout the business to make sure parcels are delivered on time every time

There are 2 different shifts available, Monday to Friday:

8:00am to 12:00pm or 16:00pm to 20:00pm

You will need to complete a DBS check so must not obtain any unspent criminal convictions and provide working/education history and address history for the past 5 years.

Full training for this role will be provided.

If you are interested in this role, please contact Harriet on 01189 553284 or apply today!