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Customer Service Communicator

Employer
Undisclosed Company
Location
Thame, Oxfordshire
Salary
Up to £19000 per annum
Closing date
12 Nov 2019

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Customer Service Communicator

We have an exciting opportunity for a Communicator to join an experienced contact centre team. They offer a great package that includes a salary of £19,000, an amazing employee benefit package and real opportunities for progression. As a Communicator you will be providing an exceptional customer experience, through effectively responding to enquiries through a variety of communication channels including emails, telephone calls and live chats ensuring that every customer gets all of the information they require in a timely and professional manner.

Whilst you will have targets and expectations on how many calls you answer and the quality of the information you are giving customers, these are easily achievable for the team if you enjoy being busy and pride yourself on doing a great job.

Essential Skills:
* Have experience of working in a fast-based customer focused environment
* Have outstanding communication skills, both verbally and written
* Are confident in dealing calmly and professionally with challenging calls
* Have a passion for exceptional customer service
* Have strong administrative skills with a keen eye for detail
* Have Have a professional outlook, self-confident with a 'can do' attitude
* Are a strong team player with working knowledge of excel and Microsoft word

Benefits:
* Salary: £19,000
* 22 Days holiday +bank holidays (increasing 1 Day a year capped at 31)
* 37.5 hours per week hours to be worked on a rota basis Monday -Sunday 8.30am-10pm (5 days a week)
* Sports and Social club
* On site restaurant
* Option to buy and sell holiday after qualifying period
* Discounts for selected local gyms and pubs
* Free on-site parking

You will be given a thorough induction and full training should you be successful in securing a position with our client. If you`re interested in joining our client as Customer Service Communicator in Thame, Oxfordshire.

Please email with an up to date CV or apply on the Manpower website.

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