Marketing Customer Experience Associate - Swedish

3 days left

EUR0258 - EUR28000.00 per annum
06 Nov 2019
20 Nov 2019
Valentina Veronica
Job Type
Manpower's client is a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services.

*** What we offer ***

* 12 months contract

* 28,000 basic salary + Bonus

* 40 hours - Monday to Friday

* Dublin 3

* Benefits package

*About the Role *

This is a customer centric role focused on delivering an outstanding customer experience and driving the
results of digital marketing campaigns made by Small to Medium Business (SMB) customers of a global
Fortune 500 company. Success in this position requires exceptional customer service skills with a desire to
optimize the efficiency of global business' digital marketing campaigns.

* Key Responsibilities *

* Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels - live chat, email and phone

* Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions

* Work with business customers to identify their growth / marketing plans and give advice on how to implement the product to achieve them

* Provide product and tool support to improve the overall experience and drive higher product adoption and spend

* Identify trends and solve problems facing multiple business customers

* Provide vital product insights and feedback on client products

* Skills and Experience *

* Experience working in a customer-focused environment

* Minimum of 1 year's prior work experience in the marketing or technology sector is desired

* Fluency in Swedish (Written & Spoken)

* Exceptional grammar and the ability to construct emails efficiently


Are you looking forward to kick start your career within a fun and exciting workplace? Apply today and don't miss this great opportunity!

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