Administrator
- Employer
- Undisclosed Company
- Location
- Devon, Exeter
- Salary
- Up to £10.05 per hour
- Closing date
- 20 Nov 2019
View more
- Sector
- Administration and Business Support
- Job Type
- Temporary
- Hours
- Full-time
The Business Support Advisor is required to work within the back office and admin function of the Complaints Management team. They will be provided with objectives by the Complaints Activity Manager and be expected to provide assurance to manage our complaints in the most effective way.
Due to the recent guidelines and changes with GDPR the business support advisor will be required to process any Subject Access Requests from customers which may require investigation i.e call listening to get to the bottom of the original complaint.
The Business Support Advisor undertakes a variety of administrative and back office functions to support the provision of the best possible service to our customers. They will work collaboratively with the Team Manager and as part of a team alongside colleagues within Complaints Management to support the delivery of the Complaint Improvement goals and objectives.
Principal Accountabilities:
Ensure a high level of quality / accuracy when investigating, entering or completing data on computer system.
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