Regional Service Engineer

Position Regional Service Engineer
Location Thurrock
Salary Up To £22,880 DOE

CSCS Card required


PURPOSE

To support the Support Services Division. Delivering Customer Service Excellence and being a team member of remote Field Service Engineers.

Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.

Strong diagnosis and efficient repair of cabins and internal equipment.

Main responsabilities

• Key Duties:
• Visiting customer sites to repair faulty cabin equipment
• Installations and dismantle of hire units and associated equipment
• Quick and accurate diagnosis of fault
• Good spares inventory management
• Asking relevant questions to determine the precise fault / issue to complete the job first time.
• Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently
• Effective repair of hire units and its equipment which may require multi-trade skills capability
• Completing PDA / paperwork thoroughly and accurately
• Comply with and embrace the Health & Safety culture and policies
• Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
• Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.
• Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.

Job experience & skills requirements

Personal Characteristics

• High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation
• Desire to lead, influence and coach others
• Good team player
• Strong work ethic; self starter; results orientated
• Good ability to plan and anticipate
• Good communication and relationship building skills
• Ability to work in an operational/functional matrix organisation
• must be methodical and organised, and work to high quality standards both as part of a team, and when working individually

Work Experience

• A blue skilled worker CSCS card holder would be highly advantageous
• Technical understanding of hire equipment preferred but not essential
• Good health and safety awareness
• Manual handling and working at height is preferable although training can be given
• Ideally basic/intermediate general construction/maintenance skills preferable but not essential

Other Considerations:

• Full driving license as travelling is essential throughout the region.
• Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.