Regional Service Engineer - Multi Trade

Position Regional Service Engineer

Location Thurrock

Salary Up To £22,880 DOE

CSCS Card required

PURPOSE

To support the Support Services Division. Delivering Customer Service Excellence and being a team member of remote Field Service Engineers.

Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.

Strong diagnosis and efficient repair of cabins and internal equipment.

Main responsibilities

Key Duties:

Visiting customer sites to repair faulty cabin equipment

Installations and dismantle of hire units and associated equipment

Quick and accurate diagnosis of fault

Good spares inventory management

Asking relevant questions to determine the precise fault / issue to complete the job first time.

Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently

Effective repair of hire units and its equipment which may require multi-trade skills capability

Completing PDA / paperwork thoroughly and accurately

Comply with and embrace the Health & Safety culture and policies

Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.

Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.

Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.

Job experience & skills requirements

Personal Characteristics

High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation

Desire to lead, influence and coach others

Good team player

Strong work ethic; self starter; results orientated

Good ability to plan and anticipate

Good communication and relationship building skills

Ability to work in an operational/functional matrix organisation

must be methodical and organised, and work to high quality standards both as part of a team, and when working individually

Work Experience

A blue skilled worker CSCS card holder would be highly advantageous

Technical understanding of hire equipment preferred but not essential

Good health and safety awareness

Manual handling and working at height is preferable although training can be given

Ideally basic/intermediate general construction/maintenance skills preferable but not essential

Other Considerations:

Full driving license as travelling is essential throughout the region.

Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.

For more information please feel free to contact me on Sophie.Howley @ Manpower .co .uk