Regional Service Engineer - Southampton

Position Regional Service Engineer

Location Southampton

Salary Up To £23,400 DOE

CSCS Card required

PURPOSE

To support the Support Services Division. Delivering Customer Service Excellence and being a team member of remote Field Service Engineers.

Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.

Strong diagnosis and efficient repair of cabins and internal equipment.

Main responsabilities

Key Duties:

Carrying out comprehensive safety/maintenance checks of all self powered hire equipment before dispatch/when returned and completing and including all necessary documentation including test certificates and safety instructions

Visiting customer sites, when required, to repair faulty self powered hire equipment and/or carrying out safety/operational demonstrations

Installation and dismantle of hire units and associated equipment

Quick and accurate diagnosis of fault / breakdown

Asking relevant questions to determine the precise fault / issue to complete the job first time.

Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently

Effective repair of hire units and its equipment which may require multi-trade skills capability - including engine repair

Completing PDA / paperwork thoroughly and accurately

Comply with and embrace the Health & Safety culture and policies

Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.

Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.

Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures

Job experience & skills requirements

Technically trained on generator/diesel or gas engines

Technical understanding of self powered hire equipment

Good health and safety awareness, preferably with some kind of H&S qualification along with a CSCS card. Manual handling and working at height training is also preferable though training can be given

basic/intermediate general construction/maintenance skills

Appreciate LEAN practices within the workplace and embrace change

Personal Characteristics

High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation

Desire to lead, influence and coach others

Good team player

Strong work ethic; self starter; results orientated

Good ability to plan and anticipate

Good communication and relationship building skills

Ability to work in an operational/functional matrix organisation

must be methodical and organised, and work to high quality standards both as part of a team, and when working individually

Other Considerations:

Full driving license as travelling long distances is required.

May need to stay overnight occasionally

CSCS Card

May be required to participate in an out of hours service rota

Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions