Credit Controller

Employer
Undisclosed Company
Location
Basildon, Essex
Salary
£10.00 - £11.00 per hour
Closing date
25 Sep 2020
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We are looking for a Credit Controller to cover Maternity leave, in the Basildon area.

The credit controller's objectives is to maximise cash collection and reduce aged and legal debt. To support the business by managing credit limits and being aware of the risk vs reward.

Key Accountability's

  • Contact customers to secure funds due/overdue and chasing by telephone/letter
  • Recording conversations and process followed to provide full audit trail
  • Manage and set appropriate credit limits within company guidelines
  • Effective management of customer queries and complaints
  • Handling payments via the telephone, cash allocation
  • Liaising with Branch Managers, Regional Directors and Credit Manager
  • Managing stop and legal lists
  • Importing overdue balances to the legal team according to timetables
  • Good negotiating skills
  • Involved in integration's and acquisition set up and collection of debts

Qualifications/Knowledge/Skills/Experience

  • Ability to keep calm and handle difficult conversations/situations and conduct themselves in a professional manner at all times
  • Controlling and closing the call
  • Comfortable with decision making and communicating internally/externally
  • Good MS Office knowledge
  • Confident oral communication skills
  • Good written communication skills
  • Previous experience of credit control and AR preferred
  • Self -disciplined with strong attention to detail
  • Self starter, capable of using initiative and good team player
  • Ability to working in a fast paced, volume driven environment with daily time constraints
  • Delivering accuracy under pressure and always looking for a better way

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