Customer Service Officers (Telephone based Part time)
- Employer
- Parcelforce
- Location
- Lancashire, Bamber Bridge
- Salary
- Up to £9.01 per hour
- Closing date
- 18 Sep 2020
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
Job Details
Temporary Customer Service Staff - Part time hours (3-month contract minimum)
Working Monday to Friday 14.00pm until 19.00pm - 25 hours a week.
Pay rate: £9.01 an hour
(Additional hours are available during peak times payable at enhanced rates)
Job role
- Managing and dealing with customer enquiries over the telephone.
- Completing customer enquiry messages and re-deliveries through in-house messaging system
- Data inputting.
Any other required needs regarding Customer Service requirements.
Key competencies
- Good communication skills both oral and written
- Ability to deal with customer issues in a professional manner
- Excellent organisational and prioritising skills
- Good IT Skills
Interested? Please apply now to Manpower Wigan by uploading your CV!
Company
They’re part of the Royal Mail Group, and provide a wide range of delivery services for both businesses and consumers.
Parcelforce are prepared to go the extra mile for their customers, and put the effort in to make sure their services are the best they can possibly be. To do that, they need the best people on board.
At Manpower, we’re proud to be one of their authorised preferred suppliers. We recruit for temporary, temp-to-perm and fixed term contracts, across a range of roles – including 3.5t and 7.5t Multi-Drop Drivers, Parcel Sorter and Loaders, Administrators, and Customer Service Advisors. Take a look below for the roles we’re currently recruiting for on their behalf.
- Mini-site
- Parcelforce
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