Manpower is currently looking to recuit a Supervised Contact Coordinator (Integrated Service Assistant) for one of our clients in Bognor Regis. This is a full time position, paying £9.74ph, to start ASAP until approx 31/12/2020 however is likely to be extended.
Through the Integrated Prevention and Earliest Help System, our client will work with children and families to help ensure that every child and family is supported to achieve his or her potential. The foundations for future mental health, emotional control, intelligence and parenting ability are all set in place in the early years and the home surroundings, family life and parenting are all important factors in determining positive outcomes for children in the future.
As a member of a dedicated team of Integrated Service Assistants in Integrated Prevention and Earliest Help, you will be accountable for providing information and support and will have responsibility for offering information and guidance and front-line service delivery for families and children in the new Integrated Prevention and Earliest Help system.
You will be required to provide an excellent customer service by acting as the main point of contact for people seeking advice and guidance from the IP & EH service and communicate appropriately with members of the public/practitioners/colleagues in order to deal with a variety of enquiries, solving varied problems and giving advice e.g. answering queries about childcare, training, procedures etc. and advising where to obtain support for children and families.
The ideal candidate will;
- Need to be confident on the telephone (liaising with Social Workers, Foster Carers, Parents etc)
- Able to use an Excel spreadsheet
- Be proficient with Outlook
- Understand the need for confidentiality
If you feel this is the role for you, please send your CV for review.