Dutch or Swedish Speaking Credit Specialist

American Express
Brighton, East Sussex
Up to £12.50 per hour
Closing date
18 Sep 2020
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Dutch or Swedish Speaking Credit Specialist

  • Salary: £12.50 per hour
  • Location: Brighton
  • Duration: Temporary,12 months
  • Hours: 35 hours per week - Mon - Fri 9am - 5pm

Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!

Manpower have a fantastic new opportunity for the right candidate to become a credit specialist, working with our client, a FTSE 100 Credit Card Company based in the heart of Brighton.

The Role

This role as Merchant Credit Specialist in the Merchant Credit EMEA team will involve servicing the EMEA markets (Austria, Finland, France, Germany, Netherlands, Spain, Sweden, UK & Multicurrency). The team deals with merchant debit balance collections and the role will include, but is not limited to;

  • Manage the collection of overdue payments.
  • Understand customers financial arrangements and requirements.
  • Use negotiation and relationship management skills to provide win-win outcomes.
  • Strategic decision making to drive customer loyalty and growth for the business.
  • Outbound and Inbound calls with some back-office tasks.
  • Secure repayment of overdue funds and avoid potential losses/write-offs.
  • Work to the highest standards with a balanced delivery of both customer experience and shareholder value.

All whilst delivering world class customer service and growing brand loyalty.

Please note that no financial background is needed for this role, as our client offers comprehensive training as part of your on-boarding.

In your role you must be:

  • Fluent in Dutch or Swedish
  • Strong analytical mindset.
  • Strong numeric skills.
  • Excellent interpersonal, relationship building and communication skills.
  • Ability to work both independently and in a team environment.
  • Ability to take a professional approach to challenging situations.
  • Understanding customers financial arrangements and requirements

If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.

With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.

American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.

Contact Us
  • Head Office
  • Amex House
  • Brighton
  • BN88 1AH
  • GB
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