Guest Relations Officer/Valeter

Undisclosed Company
Belfast, County Antrim
Up to £8.72 per hour + parking, pension,paid holidays
Closing date
21 Oct 2020

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Due to rapid growth, and many people enjoying "staycations", Manpower Recruitment have an opening for a Temporary Guest Service Officer/Valeter. This is a full time post, likely to last until the end of October.

Hours of work: Monday to Saturday, however successful candidate will have an additional week day off, should they be on rota to work Saturday

Main Duties:

Acknowledge all guests entering the premises, and serve in a friendly manner;

Enter all guest information on to the system, error free;

Show and explain the use of the rental vehicle and all equipment in the living area to our guests and make sure that our guests understand how to operate all items to ensure guests have the best possible experience;

Ensure branch presentation is impeccable at all times, including general housekeeping and cleaning, e.g. vacuuming, wiping, window cleaning etc;

Check the Vehicle Condition Report (VCR) for the vehicle and inspect the vehicle for any damage;

Inform Branch Management of any damages or other maintenance concerns;

Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle;

Valet all Vehicles.

Essential Criteria:

Successful candidate must have a valid UK Driving Licence, have excellent interpersonal skills and be flexible and approachable with working hours.

Desirable Criteria:

Experience of operating hand tools, valeting vehicles would be a distinct advantage.

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