Regional Service Engineer
- Employer
- Undisclosed Company
- Location
- Berkshire, Slough
- Salary
- Up to £32292 per annum
- Closing date
- 13 Oct 2020
View more
- Sector
- Engineering
- Job Type
- Permanent
- Hours
- Full-time
Manpower are currently recruiting for a Regional Service Engineer to support the Support Services Division within a well established company. You will be delivering Customer Service Excellence through a centralised administration function and a team remote Field Service Engineers.
Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.
Overall responsibility for ensuring that a high proportion of Regional self powered hire equipment is available for hire and is certified safe to use at all times
Main Responsibilities:
- Carrying out comprehensive safety/maintenance checks of all self powered hire equipment before dispatch/when returned and completing and including all necessary documentation including test certificates and safety instructions
- Visiting customer sites, when required, to repair faulty self powered hire equipment and/or carrying out safety/operational demonstrations
- Installation and dismantle of hire units and associated equipment
- Quick and accurate diagnosis of fault / breakdown
- Asking relevant questions to determine the precise fault / issue to complete the job first time.
- Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently
- Effective repair of hire units and its equipment which may require multi-trade skills capability - including engine repair
- Completing PDA / paperwork thoroughly and accurately
- Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
- Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.
- Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.
The ideal candidate will posses the following:
- Technically trained on generator/diesel or gas engines
- Technical understanding of self powered hire equipment
- Good health and safety awareness, preferably with some kind of H&S qualification along with a CSCS card. Manual handling and working at height training is also preferable though training can be given
- basic/intermediate general construction/maintenance skills
- Appreciate LEAN practices within the workplace and embrace change
- High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation
- Desire to lead, influence and coach others
- Good team player
- Strong work ethic; self starter; results orientated
- Good ability to plan and anticipate
- Ability to work in an operational/functional matrix organisation
- Methodical and organised, and work to high quality standards both as part of a team, and when working individually
- Good communication and relationship building skills
Other considerations
- Full driving license as travelling long distances is required.
- May need to stay overnight occasionally
- May be required to participate in an out of hours service rota
- Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.
- Has proven experience and ability to work effectively with internal and/or external customers
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