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Regional Service Engineer

Employer
Undisclosed Company
Location
Berkshire, Slough
Salary
Up to £32292 per annum
Closing date
13 Oct 2020

View more

Sector
Engineering
Job Type
Permanent
Hours
Full-time

Manpower are currently recruiting for a Regional Service Engineer to support the Support Services Division within a well established company. You will be delivering Customer Service Excellence through a centralised administration function and a team remote Field Service Engineers.

Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.

Overall responsibility for ensuring that a high proportion of Regional self powered hire equipment is available for hire and is certified safe to use at all times

Main Responsibilities:

  • Carrying out comprehensive safety/maintenance checks of all self powered hire equipment before dispatch/when returned and completing and including all necessary documentation including test certificates and safety instructions
  • Visiting customer sites, when required, to repair faulty self powered hire equipment and/or carrying out safety/operational demonstrations
  • Installation and dismantle of hire units and associated equipment
  • Quick and accurate diagnosis of fault / breakdown
  • Asking relevant questions to determine the precise fault / issue to complete the job first time.
  • Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently
  • Effective repair of hire units and its equipment which may require multi-trade skills capability - including engine repair
  • Completing PDA / paperwork thoroughly and accurately
  • Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
  • Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.
  • Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.

The ideal candidate will posses the following:

  • Technically trained on generator/diesel or gas engines
  • Technical understanding of self powered hire equipment
  • Good health and safety awareness, preferably with some kind of H&S qualification along with a CSCS card. Manual handling and working at height training is also preferable though training can be given
  • basic/intermediate general construction/maintenance skills
  • Appreciate LEAN practices within the workplace and embrace change
  • High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation
  • Desire to lead, influence and coach others
  • Good team player
  • Strong work ethic; self starter; results orientated
  • Good ability to plan and anticipate
  • Ability to work in an operational/functional matrix organisation
  • Methodical and organised, and work to high quality standards both as part of a team, and when working individually
  • Good communication and relationship building skills

Other considerations

  • Full driving license as travelling long distances is required.
  • May need to stay overnight occasionally
  • May be required to participate in an out of hours service rota
  • Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.
  • Has proven experience and ability to work effectively with internal and/or external customers

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