Skip to main content

This job has expired

CRM Production Executive

Employer
The Open University
Location
Buckinghamshire, Milton Keynes
Salary
£33797 - £40322 per annum
Closing date
20 Oct 2020

View more

Sector
Marketing and PR
Job Type
Temporary
Hours
Full-time

Job Details

We are currently looking for a CRM Production Executive for our client, The Open University in Milton Keynes.

This is a 6 month FTC role paying £33,797 to £40,322 per annum (pro rata).

About the Role

The CRM Production Executive is responsible for the execution, and continuous refinement of UK and International multi-channel conversion strategies. You'll be delivering powerful and motivating communication programmes, all with a focus on customer need and marketing effectiveness against a backdrop of achieving key KPI's and cost-efficiency.

Responsibilities

Producing and delivering eCRM campaigns using our Email Service Platform against the agreed production calendar which provides a complete view of the workload across the customer journey.

Communicate and collaborate with the CRM Campaign Managers and Data Analytics team across all stages of campaign development from planning to deployment.

The execution of a robust testing strategy providing valuable analysis and optimisation of the CRM programmes.

The introduction of new capabilities for the purpose of meeting emerging business needs and market trends

Skills / Experience

Demonstrable experience of successfully creating and delivering multi-channel customer engagement and CRM programmes at scale in a consumer service environment.

Able to demonstrate substantial knowledge in email marketing, performance analysis and marketing automation.

Ability to build and deploy email campaigns using an in-house Email Service Platform. This includes interpretation of brief, email creation (drag and drop and html editing), testing, sign-off, dispatch, delivery and response tracking.

Ability to work in a fast-paced environment with ease, be entrepreneurial, self-motivated and proactive, have an insatiable thirst for knowledge and have critical attention to detail.

If you would like to apply, please send your CV for review.

Company

Manpower are working with The Open University as their strategic partner for all temporary, contingent and permanent requirements across their various locations.

How would you like to help someone change their life?

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Our research underpins the teaching we deliver to some 200,000 students as the UK's largest university. Nearly three quarters (72%) of Open University research was assessed as world-leading or internationally excellent.

Uniquely we operate within the four nations of the UK, with nation offices in Belfast, Cardiff and Edinburgh as well as regional offices in England and our head office in Milton Keynes.

All of our roles play a key part in our students' journey. The Open University helps anyone in the UK better themselves, whatever their age, background or circumstances. Dip into our series of Open Diaries and discover what it's like for our students to take that life-changing step that you could be a part of.

 

Testimonials

Jo Priddey
I started working with the OU as temporary staff through Manpower during the pandemic. I thought the initial training was fantastic and felt well prepared to start working. When I was offered a permanent position it was great that the OU took my personal needs into consideration so that I am able to complete my degree and work 4 days a week.

Charles White
The recruitment process was smooth from start to finish. As an applicant, it was useful to have the selection process made clear to you from the outset. Communication from Manpower was, and remains, good. Excellent candidate care continues to be provided, they are both responsive and proactive.

Anonymous
So far the Open University has been the best job I have ever had, a very relaxed environment, everyone open to helping one another, no pressure and all trainers prioritise the quality of calls rather than the quantity.

Sarah George
Whilst working at the Open University, the support I have received has been outstanding; from colleagues at advisor level, to the senior management team, there is not a question or query that has not been resolved without a swift and appropriate response.

Thecla Chakunte
Working with the Open University has opened me to a lot. There are a lot of trainings to improve your skills and open you to other possibilities. There is room for growth. A lot of it. And did you know you can study for FREE as permanent staff? Wow! There are other juicy perks too.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert