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Housing Officer

Employer
Undisclosed Company
Location
Tenby, Pembrokeshire
Salary
Up to £19500 per annum
Closing date
30 Nov 2020

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Due to expansion our well established client is looking for a Housing Officer in Penally, Tenby to cover a 6 month contract.

Your role involves inspection and management of properties used by Service Users (SUs).

DUTIES AND RESPONSIBILITIES:

Supporting the Service User (SU)

  • Manage a caseload of Service Users.
  • Attend dispersal and conduct induction of SU into property.
  • Sign-post as necessary to doctors, shops, support agencies etc.
  • Conduct monthly visits and report any incidents, SU issues, absconsions etc.
  • Ensure SU's are Moved On no later than the last date of payments.
  • Arrange initial transport of SU's to their accommodation or any relocation as required.
  • Ensure that health and safety of SU's are maintained at all times.
  • Complete weekly welfare checks of the SU's.

Managing a property portfolio

  • Conduct inspections and report defects as required.
  • Ensure all items within property are replaced /repaired as required in line with inventory procedure.
  • Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management.
  • Prepare property for re-occupation after SU's move on.
  • Ensure terminated properties are effectively prepared for hand back to landlord.
  • Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
  • Ensure stores are maintained in line with purchasing procedure.
  • Liaise regularly with line manager and team members.
  • Helping/providing cover for other team members as required.
  • Keep up to date with all written and verbal communications (i.e. emails/messages/calls).
  • Ensure all records are maintained and kept up to date according to company policies and procedures.
  • Ensure appropriate property certification documentation is produced and recorded.
  • Liaise closely with SU's, line manager, team members and other staff.
  • Assist in the local stakeholder involvement process by attending meetings as required.
  • Liaise with local support agencies to ensure relationships are maintained.

SKILLS AND EXPERIENCE:

  • Previous housing/property experience
  • Good office administration and organisational skills
  • Good communication and interpersonal skills
  • High degree of initiative
  • Flexible/Adaptable
  • Smart professional presentation
  • Good computer skills including Microsoft Office Software
  • Full driving licence and a car owner

In return, you will benefit from 20 days holiday increasing to 25 days with service, pension and life insurance.

Hours: Mon-Fri 40 hours per week 8.30am-5pm
Salary: £19,500

Interested in this permanent based in Penally, Tenby ? Please email your CV or contact me on 07483 340870.

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