Customer Service Assistant

Employer
Calor
Location
Hinckley, Leicestershire
Salary
Up to £8.72 per hour
Closing date
8 Dec 2020
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Calor is an exciting and inspiring company to work for, where investment in our people's skills and knowledge is integral to our success. We ensure a supportive and inclusive working environment which is underpinned by our culture of expertise, safety and trust. These things allow us to lead the way in terms of sustainability, innovation and personal development.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings, and as part of SHV Energy, Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. It is our people that enable us to do that, which is why they are the heart of our business.
In this role you will ensure that all Calor customers receive exceptional customer service whilst dealing with their orders and queries in an efficient and professional manner. Hours of work will be predominantly 8am - 5pm Monday to Friday.
Key Responsibilities will include:


* Dealing with customer orders and enquiries by phone and in person
* Handling cash and reconciling with sales and banking
* Managing customers' accounts and credit balances
* General office and showroom duties
You will need to:
* Be fully literate and numerate
* Have good IT systems skills (ideally MS Office)
* Display a can-do attitude with energy and enthusiasm
* Have excellent communication, organisation and customer skills
The successful candidate:
* Must be polite and have a professional telephone manner
* Have the ability to multi-task
* Have excellent time management

If you are successful in being offered this role, you will be required to carry out pre-employment checks including: 5 year address history, 3 year employment history, criminal record check and be medically fit to work.
We look for people who are open minded, embrace new ways of working, step out of their comfort zone seek out new opportunities and look to continuously learn. Opportunities to progress, to develop and to be recognised for your achievements are part of our daily life, and we want to share that with you! Together with your commitment, drive and personal performance, we believe you can bring out the best in yourself at Calor.
If this sounds like you, please apply! We look forward to hearing from you!
To be considered for the above opportunity you must be eligible to live and work in UK.
Calor Gas Ltd. adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Shifts/Hours:
Monday-Friday
9 am -5.30 pm (40 hours per week)
£8.72 per hour

As the leading player in the UK’s LPG market, Calor have unrivalled expertise and offer a service that’s second to none. With a huge range of products and services, including home energy supply, gas bottles, BBQs and much more, they’ll do everything from heating your house to powering your car.

From C+E ADR Tanker Drivers and C+E ADR Trunking, to Cat C Tanker Drivers and Cat C Multi Drop deliveries. And from office and logistical personal, to industrial filling operatives. At Calor, things rarely stand still.

We’re working in partnership with Calor to recruit for a range of temporary driving and logistics roles at locations across the UK. Take a look at the jobs we’re currently recruiting for below.

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