Administrator
- Employer
- Undisclosed Company
- Location
- Dartford, Kent
- Salary
- £9.50 - £9.51 per hour
- Closing date
- 9 Dec 2020
View more
- Sector
- Administration and Business Support
- Job Type
- Temporary
- Hours
- Full-time
Long term temporary assignment with the possibility of going permanent!
Responsibilities include:
Taking calls on the front line from customers
Liaising in a professional manner with both domestic and commercial customers
Taking gas orders via telephone while logging details on an in-house computer system
Multi-tasking and time/task management
Handling and resolving customer queries and complaints in a courteous and professional manner
Maintaining positive relationships with ongoing customers and ensuring they are happy with the service that we are providing
Setting up direct debit agreements
General administration.
The successful candidate should:
Have a pleasant, clear, and professional telephone manner
Have the ability to multi-task and manage a busy and varied work load
Be proficient with IT and computer systems
Be assertive during training and be quick to learn
Be passionate about customer services and be equipped with the knowledge an understanding of how to handle difficult calls
Be punctual, reliable, hard-working and honest.
Key Skills:
Punctual
Good work ethic
IT literate
Polite and professional telephone manner
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