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Inbound Customer Service Agent

Royal Mail
South Yorkshire, Barnsley
Up to £9.01 per hour
Closing date
22 Dec 2020
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Job Details

Manpower are recruiting for Customer Service Agents in Barnsley.

12 week assignment

We will need to complete Security Checks as part of the application with no cost to candidate.

Pay £9.01 per hour

The Role

  • Responsible for answering high volumes of inbound calls from customers
  • Taking ownership of tracking customer orders
  • Supporting drivers regarding collection and deliveries
  • Updating customer accounts
  • General administration as and when required

Experience Needed

  • Proven customer service, contact centre or administration experience
  • IT literate including Microsoft Packages
  • Confident and resilient with the ability to work using own initiative
  • Excellent communication skills both written and verbally
  • Has the ability to hit the ground running

Hours of work:

  • Monday to Saturday between 8am and 8pm

Candidates must be available to start Training on Monday 30th November 2020.

Apply now!


Over 150,000 people across the UK work for Royal Mail, a world leader in postal innovation and one of the UK’s largest companies.

Their vision is to be recognised as the best delivery company in the UK and across Europe. With health and safety being their number one priority; you can be sure you’ll be provided with all the skills and support you need to be healthy, happy and productive in your job.

From professional drivers to multi-drop drivers, and from industrial roles to administration – with a wide range of shifts available, there’s plenty of opportunity to choose the working hours that best suit you.

This is a challenging and exciting time to join Royal Mail.

Contact Us
  • Head Office
  • 100 Victoria Embankment
  • London
  • EC4Y 0HQ
  • GB
  • Mini-site: Royal Mail
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