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Customer Service Advisor

Employer
NatWest Group
Location
Southend-On-Sea, Essex
Salary
Up to £10.66 per hour
Closing date
15 Jan 2021
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Job Details

Are you driven and passionate about Customer Service? Looking for a career change?

My Client is one of the largest financial institutions in the UK and is seeking individuals who can provide exceptional customer service. They offer a fantastic paid training programme with ongoing support and development.

Full time temporary position of £10.66 per hour working 35 hours a week Monday to Friday between 8am to 5pm. This is a temporary role for up to 12 months.

We are looking for a highly motivated individual with a keen eye for detail. You will be supporting our Payments Operations team in processing the daily settlement payments for various payment schemes both external to schemes and internally across our main franchises. You'll be joining a friendly team with a collaborative ethos and making a real contribution to a critical aspect of the bank's work.

Ideal candidates will have solid customer service experience, excellent IT skills, attention to detail and adaptability are essential. Knowledge of payment systems (Euro clear/ Crest) and processing would be an advantage but is not essential if you are a quick learner

Finally, you'll need be able to work well under pressure, prioritising workflow to produce great customer experience.

My client offers a fantastic paid training programme with ongoing support and development. Please note this position will be working from home straight away.

Due to the large number of responses we receive, if you do not hear from us within 10 working days of your application then you may assume you have been unsuccessful on this occasion. Thank you for taking the time to contact Manpower UK.

Manpower is acting as an Employment Agency in relation to this vacancy. The Manpower Group UK is an equal opportunity employer

Company

With millions of customers across the world, NatWest Group aims to become the UK's most helpful and sustainable bank. They're committed making their customer's lives easier and taking the stress out of banking.

Key to this is having the right people on the team. People who share the belief that the customer comes first; people who can engage with customers, and talk to them like the individuals they are.

NatWest Group has a number of awards for being a top UK employer under their belt, and having placed over 18,000 people into temporary jobs with them over the last three years, we're sure that you'll enjoy all the support, development and flexibility you need - through training and development, opportunities for progression, great onsite facilities and more.

It's all about achieving your full potential, so you can go above and beyond what's expected.

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