SAP Business Analyst and Partner Engagement Specialist

Employer
SAP
Location
Galway
Salary
Negotiable
Closing date
25 Jan 2021

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Sector
IT
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Job Details

SAP App Center Business Analyst and Partner Engagement Specialist

ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup. Please read below for more information on SAP company and role responsibilities.

About the Role

The SAP App Center is SAP Digital's Enterprise Marketplace where customers can discover, try, buy, deploy, and manage out-of-the-box applications developed by SAP Partners.

About SAP Digital Commerce

SAP Digital Commerce builds and runs SAP's e-commerce capabilities. Core of our strategy is to enable customers to discover try and buy solutions and services in online self-service. Research shows that more and more decision makers form their opinion about IT solutions before contacting the vendor. SAP Digital Commerce digitizes the selling process by providing tailored and automated customer communications to the support the customer's decision-making process in a no touch, digital fashion.

You will be joining the SAP App Center business team, which drives the strategy and business execution of the partner application marketplace. You will be working with SAP Partner Managers and Marketers, as well as our Independent Software Vendor (ISV) partners, to curate and publish solutions on the SAP App Center. Goal: Appealing, understandable, and interest-provoking product pages on SAPAppCenter.com.

Responsibilities

Assist in managing marketplace data. Acquire data from multiple data sources and perform data mapping between the SAP App Center systems and company systems of record. Additionally, identify, analyze, and interpret trends or patterns in complex data sets.
Deliver second-level support towards partners, with regards to content marketing and SAP App Center publishing related questions.
Manage stakeholder expectations throughout the partner engagement and onboarding process with a high-quality partner experience and partner-centric mindset
Review, and enhance where necessary (curate), ISV-provided product page content and metadata against a set of content guidelines and publish when ready.
Advise SAP Partners on our content best practices and strategies to optimize content for search engines (SEO)

Desired Skills and Experience

Proficiency in English language
A self-starter with energy and drive and the ability to manage multiple priorities.
Strong working knowledge of Excel including complex use of formulas
Excellent communication (oral and written), presentation, and organizational skills.
Comfortable on the phone as you'll be speaking directly with SAP partners and internal stakeholders
Strong Content Marketing skills
Ability to work collaboratively across departments, groups
A quick learner, with the ability and desire to learn to utilize our content publishing platform, our Partner Relationship Management system, understand complex company processes and initiatives, and the SAP Solution portfolio
Ability to work effectively in a global environment, across time zones, and in virtual teams.

WHAT YOU GET FROM US @ ManpowerGroup
ManpowerGroup have offices in 80 countries across the world, Manpower is the global leader in contingent and permanent staffing. We are proud to have received several global awards and achievements, including being named to Ethisphere's "World's Most Ethical Companies" list for eleven consecutive years - more than any organization in the industry.

Employee Benefits: We offer our employees great benefits which include free eye tests, healthcare benefits, a free training platform which offers thousands of online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us.

If you are interested in working with ManpowerGroup onsite at SAP, please apply! I am here to help with any queries you may have. (sophie.walshe@manpower.ie)
 

Company

SAP is the world leader in enterprise applications in terms of software and software-related service revenue. Based on market capitalization, we are the world’s third largest independent software manufacturer. SAP is at the center of today’s business and technology revolution. SAP helps you streamline your processes, giving you the ability to use live data to predict customer trends – live and in the moment. Across your entire business. When you run live, you run simple with SAP.

With offices and labs located worldwide, SAP serves over 345,000 customers with 84,000 employees, more than 150 nationalities worldwide in 130 countries.

SAP began operations in Ireland in 1997, and today has offices in Dublin and Galway and employs over 1,700 people across 41 lines of business. SAP employees in Ireland comprise a diverse community – 60 nationalities of people speaking 47 languages. Located between SAP EMEA and the U.S. headquarters of SAP Americas, and with so many languages and cultures present, Ireland provides the ideal setting to host the SAP service and support organisation serving SAP customers in these regions.

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