Data Acquisition and Processing Analyst
Job Details
POSITION SUMMARY
This position as a Data Acquisition & Processing Engineer is within a team that guides and enables customers to accomplish game-changing business outcomes through an outstanding next generation support experience that earns lifetime customer loyalty. This role will support the LCX Automation & Tooling strategy designed to introduce a state-of-the-art integrated toolset to enhanced customer experience and improve efficiencies driven by data intelligence.
EXPECTATIONS AND TASKS
* Understand the problem to be solved or tasks to be accomplished by users, and ideate
desirable, feasible and viable intelligent solution or assistance concepts.
* Create and leverage a close collaboration with stakeholders within and outside the LCX
organization including Data Owners, Business requirements managers and development
teams.
* Design and develop high fidelity Proof of Concepts that demonstrate these possible
solutions, in order to refine application requirements.
* Analyse and evaluate different Machine Learning models that can assist users to
accomplish their tasks.
* Find, collect, clean and use the data needed to train and run the ML models.
* Identify and source data to support the automatic delivery of assets (Engagement plans,
Service Dashboards, Prescriptive Guided Learning Journeys).
* Define MVP requirements.
SKILLS AND COMPETENCIES
* Experience/Knowledge of machine learning/data science.
* Experience/Knowledge of programming languages like Python, JavaScript, React, etc.
* Experience/Knowledge of data storage (databases).
* Experience/Knowledge of APIs, HTTP, JSON, OData, REST, etc.
* Understanding of software development projects.
* Proficient presentation skills
EDUCATION AND WORK EXPERIENCE
* Graduate with a Bachelor or Honours Degree in IT / Computer Science / Data Science /
Physics / Mathematics / Engineering / Business with IT or equivalent preferred
* 2-3 years' work experience with proven ability is desirable
* Software development experience is an advantage
* Experience and/or acumen of the following technologies and solutions is an advantage:
Cloud; Databases; Server applications; Infrastructure architecture; Internet technologies;
Web servers and web proxy servers experience; Enterprise software solutions; Business application software; IoT
Company
SAP is the world leader in enterprise applications in terms of software and software-related service revenue. Based on market capitalization, we are the world’s third largest independent software manufacturer. SAP is at the center of today’s business and technology revolution. SAP helps you streamline your processes, giving you the ability to use live data to predict customer trends – live and in the moment. Across your entire business. When you run live, you run simple with SAP.
With offices and labs located worldwide, SAP serves over 345,000 customers with 84,000 employees, more than 150 nationalities worldwide in 130 countries.
SAP began operations in Ireland in 1997, and today has offices in Dublin and Galway and employs over 1,700 people across 41 lines of business. SAP employees in Ireland comprise a diverse community – 60 nationalities of people speaking 47 languages. Located between SAP EMEA and the U.S. headquarters of SAP Americas, and with so many languages and cultures present, Ireland provides the ideal setting to host the SAP service and support organisation serving SAP customers in these regions.
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