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Customer Service Agent - Annesley

Annesley, Nottinghamshire
Up to £9.75 per hour
Closing date
23 Mar 2021
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Job Details

Customer Service Advisor - Annesley

Customer service experience preferred but not essential in a telephony based role. This is an exciting opportunity to join the Solutions Contact Centre and offer existing customers the latest in energy saving solutions. To energetically and enthusiastically work as part of a high performing solutions contact centre and to help deliver key targets. Speak directly with a potential new or existing customer to derive the most value out of each contact we have with them on a range of solutions available. Manage own workloads to respond to new and existing referrals where a customer has shown interest in our product. Using customer service skills to promote the company and our brand, its products and services in order to improve the delivery of solutions for our customers.

Location: Newstead Court, Little Oak Drive, Annesley, NG15 0DR.

Pay rate: £9.75 with the opportunity to increase

Hours: Full time 37 hours between 9am and 6pm Monday - Friday

Contract: 4 weeks initially with the potential for it to be ongoing dependant on performance etc. You may also be considered for a permanent position longer term.

Start Date: Asap

Key Skills required:

Primarily we are looking for a passionate, flexible individual who is a team player and takes pride in delivering with previous sales experience.

Ideally, you'll have some previous experience working in a customer service and/or contact centre role. Naturally you'll also have great communication skills and will be comfortable handing large volumes of calls professionally.

  • Attention to detail
  • Previous experience in a customer service role; including strong customer focus with a demonstrable track record of delivering service excellence.
  • The ability to make decisions and meet tight deadlines.
  • Strong communication and interpersonal skills to be able to deal with customers.
  • Quick to learn, absorb & retain information
  • Experience with all Microsoft Office applications

Please note: You will receive office based training in a Covid safe environment and potentially be set up for home working dependant on the situation.


Millions of people get their electricity and gas from E.ON - they’re one of the UK’s top energy companies. They’re on a mission to be every customer’s trusted energy partner by being genuinely helpful, acting fairly, keeping things simple, knowing their stuff and doing the right things right. They need the best possible people on board to help them to achieve this – that’s where you come in.

Join the 12,000 people who work for E.ON, and you can be sure they’ll do everything they can to help you be engaged, energised and passionate about what you do.

Right from the start, you’ll receive comprehensive training, a mentor to help you settle in, weekly coaching and monthly one-to-ones. You’ll be able to fit your job around your life, with flexible working options available too. And if you want to progress your career, there’s a real chance of promotion - your manager will always be on hand to support you, and it can happen as much or as little as you want.

It’s all about cleaner, better energy, and a working environment where you are valued, fairly treated and confident that your job is right for you.

Find Us
Head Office
Westwood Business Park
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