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Account Manager (HR &Recruitment)

Employer
ManpowerGroup Ireland
Location
Dublin
Salary
Competitive salary + benefits package
Closing date
13 Apr 2021

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Sector
Recruitment
Job Type
Permanent
Hours
Full-time

Job Details

ManpowerGroup is the world's leading workforce expert, connecting more than 600,000 people to work every day and helping more than 400,000 clients worldwide. With nearly 3,500 offices in 80 countries worldwide, ManpowerGroup offers the full spectrum of workforce solutions needed to address the complex recruitment challenges that exist today.

This exciting opportunity presents itself for the right candidate to become a team leader within the HR and Recruitment team in our Enterprise division with some responsibility for key enterprise clients. This role has responsibility for client relationships and the teams providing the Recruiting and HR Management services to our workers based on our client's site(s).

A varied and challenging role this will involve:

  • Client Management - as the Account Manager, working with our Enterprise clients, the successful candidate will provide all management information and reporting on agreed aspects of account performance, build excellent relationships with client contacts and manage client expectations. This role acts as first point of escalation for all day to day operational and recruitment issues. Regular reporting to the client at operations meetings, monthly reviews and quarterly business reviews and presenting at same is required.
  • Team Management - leading & developing a HR and Recruitment team with responsibility for operational management of the account(s) and recruitment of open vacancies. The successful candidate will have previously managed a multi-disciplined team of 3 - 4 people. (this includes one-to-ones, disciplinary and grievance meetings, management of holidays and absenteeism, escalations of the disciplinaries and grievances. The successful candidate will also have responsibility for the personal development of the team members.
  • Account Development - this role requires someone who will work on further developing the account(s), winning new business, and actively engaging with new points of contact across both the client and internal organisation(s).
  • Driving customer satisfaction - through meeting and exceeding SLAs & KPIs along with innovative thinking around cost saving, reduction of attrition, absenteeism and lateness, the successful candidate will be responsible for ensuring customer satisfaction while carefully managing demanding client expectations.
  • Accountability for Account Budget - working with the Senior Operations Manager to devise annual Budget and periodic Forecasts, mainly consisting of headcount volumes and staff requirements. Monthly review of variances

Requirements:

  • Strong knowledge of HR practices and procedures
  • 3+ years of HR Operations experience including implementation of HR best practices and procedures
  • Strong recruitment experience
  • 1 - 2 years management/team lead experience
  • Proven people and project leadership skills essential
  • Strong administration skills
  • Excellent relationship and account management skills

Offer:

  • Competitive salary and benefits package
  • Comprehensive training
  • Opportunity to work with the most recognisable worldwide brands


If you are interested, do not hesitate to apply directly. We look forward to hearing from you!

 

Company

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantial value for candidates and clients across more than 80 countries and territories and has done so for over 70 years.

Headquartered in the US, we connect more than 600,000 people with work every day from 2,200 offices around the world. Our Manpower brand serves across 75 countries and territories, Experis operates across 50 countries and territories and Talent Solutions delivers services to 82 countries and territories.

We are recognised consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2021 ManpowerGroup was named one of the World's Most Ethical Companies for the twelfth year. In 2021 we were awarded Investors in Diversity accreditation and earned the Keep Well Mark for our workplace wellness programme - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup Company Benefits:
In keeping with our position as a global leader in our industry, at ManpowerGroup we also offer a best-in-class benefits package which includes:

  • 23 days holiday leave rising with length of service up to 31 days
  • Additional Birthday Day as a holiday
  • Occupational pension scheme
  • Company paid healthcare
  • Life assurance
  • Sick Pay
  • Education Assistance Programme
  • Mobile phone
  • Ongoing support for training, development, and progression.

And it doesn't stop there! You will also find other initiatives such as:

  • Employee Referral bonus
  • Long Service Awards
  • Wellness programme
  • EAP
  • Tax saver and bike to work scheme
  • Flu vaccines
  • Eye tests
  • Christmas Club

And on top of that, we offer flexible work practices like

  • Wellness days
  • Charity days
  • Leave of absence
  • Flexible working times
  • Periods of remote working abroad


We offer a hybrid or fully* REMOTE WORKING environment depending on geographical location and preferences. We also provide allowances to purchase the furniture needed to set up a comfortable and safe remote working environment.

*employees must be located in and working remotely from the Republic of Ireland and may be asked to attend company events at head office in Dublin at points during the year.

DOWNLOAD OUR MANPOWERGROUP IRELAND BROCHURE 

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