Are you driven and passionate about Customer Service?
My Client is one of the largest financial institutions in the UK and is seeking individuals who can provide exceptional customer service.
Working within one of our Finance Support teams, you will handle an array of inbound telephone calls in relations to customer accounts.
You will build effective trusted relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome.
You will ideally have some previous Customer Service experience; however it is more important that you can demonstrate previous experience of engaging with people. Sound IT/Technology skills and excellent attention to detail are essential, as well as a proactive approach to problem solving. A natural flair and a genuine desire to help customers are also essential to succeed in this role.
Our client offers a fantastic training programme that runs between 4/5 weeks with ongoing support and coaching.
You'll be required to work 5 days of 7-hour shifts between the hours of 8am - 7pm Monday- Friday and 9-1pm Saturdays. You will need to be happy to commit to working one day of the weekend, the client does ask for flexibility; total hours are 35 hours a week.
We offer a fantastic starting salary of £9.54ph, 33 days holiday pro-rata, pension and the opportunity to access lots of free online courses.
If you would like to be considered for the role then please send your CV in the first instance.
It is imperative that you pass our clients pre-employment screening which includes a credit check and 2 years referencing.
Manpower is acting as an Employment Agency in relation to this vacancy. The Manpower Group UK is an equal opportunity employer. Unfortunately, due to high levels of applicants we are not able to respond to all submissions, therefore if you do not hear from us within 14 days of your application then you have not been successful on this occasion