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Business Banking Advisor

NatWest Group
West Midlands, Birmingham
Up to £10.51 per hour
Closing date
12 Apr 2021
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Job Details

Manpower is currently recruiting for an exciting opportunity with our client in Birmingham City Centre.

The role is for a Business Banking Advisor heavily based around Business Customer Service. So if you're a motivated people person with a passion for providing an amazing customer service, there is a great opportunity to join our clients in Business Banking department.

As a Business Banking Advisor, you'll be supporting valued business customers, while you work in an area with significant scope for career progression and talent development.

As part of their dynamic contact centre where there's never a dull moment, you'll have an integral part to play in supporting Business customers who are requesting all different general enquiries.

In return, you'll enjoy an extensive training programme, the opportunity to build a wealth of transferable skills, and on-going coaching and support to enhance your development and open up progression prospects.

What we require

We're looking for someone who has experience working in a customer service environment and has a passion for delivering exceptional customer service with a positive attitude. As a highly self-motivated person with excellent communication and negotiation skills, exceptional IT skills using duel screens, you'll be creative and flexible in the way you work with colleagues.

This is a 35 hour per week role with a fully flexible shift pattern rotational between Monday to Friday 8am to 8pm and Saturdays to Sunday 8am to 8pm. Working 1 in 3 weekends.

The successful candidate will receive full training, 33 holidays per year on a pro rata basis and exposure to the working dynamics of a leading financial services organisation which can offer many other career opportunities.

Due to the nature of this role, you'll be required to pass a credit check and will need to be able to provide us with written proof of your work activity from the past two years. Interested? Apply now!


With millions of customers across the world, NatWest Group aims to become the UK's most helpful and sustainable bank. They're committed making their customer's lives easier and taking the stress out of banking.

Key to this is having the right people on the team. People who share the belief that the customer comes first; people who can engage with customers, and talk to them like the individuals they are.

NatWest Group has a number of awards for being a top UK employer under their belt, and having placed over 18,000 people into temporary jobs with them over the last three years, we're sure that you'll enjoy all the support, development and flexibility you need - through training and development, opportunities for progression, great onsite facilities and more.

It's all about achieving your full potential, so you can go above and beyond what's expected.

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United Kingdom
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