Manpower UK are recruiting on behalf of our global freight client for an Ocean freight Operator to join our clients growing Ocean team based in their Glasgow office. This is an excellent opportunity to join a successful global logistics company at a time of transformation.
The core focus of this role is to provide both an efficient and proactive Import (70%) and Export (30%) service to all customers, partners and related service providers, covering all aspects of both Import and Export operations with providing exceptional customer service.
Customer service - providing excellent Customer Service to all Customers. Dealing directly with and developing relationships with customers by telephone and emails. Proactively grow business from existing customers and cross sell at all opportunities.
Operations- handle Import and export bookings, including documentation to be issued and/or managed in accordance to customers instructions.
Invoicing - To ensure that the customer is invoiced accurately and within expected company timeframe. Maintaining financial awareness as well as business acumen.
Commercial awareness and ability to identify new opportunities to increase GP levels.
- Experience of working in an Ocean freight environment is essential, demonstrable experience within both Imports and Exports.
- Strong proven planning & organisational skills.
- Strong demonstrable customer service skills.
- A collaborator and effective team player.
- High degree of accuracy and attention to detail.
Should you be looking for your next career move, and have freight experience, please forward your CV in the first instance. Our client can offer a competitive salary along with company benefits.