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Customer Service Advisor

Employer
E.ON
Location
Nottingham, Nottinghamshire
Salary
£9.75 - £11.32 per hour
Closing date
15 Apr 2021

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Job Details

Job title: Customer Service Advisor

Location: Home working

Contract type: Temp - Perm

Hourly rate: 9.75

A great opportunity to join one of the UK's top energy companies as a Customer Service Advisor!

Millions of people get their gas and electricity from our client, at home and at work. You'll initially join us on a temporary basis and there may be an opportunity to join us on a more permanent basis.

As you will be working from home, a suitable working environment is required; a desktop/laptop will be provided for you to complete your role however, you must have a safe comfortable space in which you are able to work from. Our lines are open from 8am until 6pm Monday to Friday, you will be expected to be flexible to work during these times.

In this role you will:

  • Focus on producing excellent customer service
  • Display strong communication skills
  • Be solution driven
  • Work independently to a high standard and drive your development forward
  • Be forward thinking
  • Work well in teams
  • Display great work ethics
  • Handle both inbound and outbound calls professionally

Key requirements:

  • Some previous customer service experience would be ideal
  • Suitable home working environment

Benefits:

  • £9.75 per hour with the chance for it to later rise to £11.32 per hour.
  • 28 days pro-rata annual leave year - after 12 weeks this will increase to 34 days pro-rata (including bank holidays)

Interested? Click 'apply' to start your application today.

Company

Millions of people get their electricity and gas from E.ON - they’re one of the UK’s top energy companies. They’re on a mission to be every customer’s trusted energy partner by being genuinely helpful, acting fairly, keeping things simple, knowing their stuff and doing the right things right. They need the best possible people on board to help them to achieve this – that’s where you come in.

Join the 12,000 people who work for E.ON, and you can be sure they’ll do everything they can to help you be engaged, energised and passionate about what you do.

Right from the start, you’ll receive comprehensive training, a mentor to help you settle in, weekly coaching and monthly one-to-ones. You’ll be able to fit your job around your life, with flexible working options available too. And if you want to progress your career, there’s a real chance of promotion - your manager will always be on hand to support you, and it can happen as much or as little as you want.

It’s all about cleaner, better energy, and a working environment where you are valued, fairly treated and confident that your job is right for you.

Company info
Mini-site
E.ON
Location
Head Office
Westwood Business Park
Coventry
CV4 8JG
GB

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