Customer Sales Advisor

Employer
Undisclosed Company
Location
Nottinghamshire, Nottingham
Salary
£19300 - £21370 per annum + £9000 in bonuses
Closing date
22 Apr 2021
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Job Details

Location: HOMEWORKING but MUST be based within commutable distance to Brighton City Centre

Start Date: 3rd May and 17th May

Contract Type: Permanent Full Time

Are you on the lookout for a new part-time position with fixed shifts to work around your current commitments and lifestyle, whilst offering remote working? Do you want to work for a company that supports work life balance?

Here at Domestic & General our priority has been to support our employees through the recent challenges COVID-19 has presented, whilst still providing an excellent service journey for our customers. We are now excited to be recruiting our next Customer Sales Advisor intake within our Sky Outbound department, that will initially be fully home based. We have changed how we recruit and onboard, so your journey with us will now be fully virtual, giving you the flexibility but still the full engaging experience that you deserve.

About the Role

As a Customer Sales Advisor in our Sky Outbound team, you will be an ambassador of our Sky campaign. You will represent and promote this well-known household brand, making our customers aware of the Sky Protect products they can purchase, for added peace of mind. You will be making outbound sales calls to Sky's warm customer base, who will benefit from your expert guidance to purchase Sky Protect products that best suit their needs.

The Sky Outbound department is a lively, fun sales driven environment, focused on delivering great sales performance through excellent customer service. On Sky Outbound you can expect plenty of support through coaching and personal development, along with engaging sales focused incentives & initiatives.

Please note that this role will be home based initially, with the potential for a mix of office and home-based working in the future. You will therefore need to live within a commutable distance, from our office in the Brighton city centre.

This department has flexible shift patterns based on a 37.5-hour contract, between the opening hours below. The Recruitment team will be happy to discuss these in more detail should you be shortlisted for telephone interview.

  • Two weeks of: Monday - Thursday 11:00 - 20:00 and an early finish on a Friday working 9:30 - 16:00
  • Two weeks of: Monday - Thursday 09:30 - 18:30 with an early finish on a Friday working 09:30 - 16:00
  • One Saturday in every three weekends: 09:00 - 16:30 (weekday off in lieu)

We'll take care of providing the equipment you need before you start, but you must have broadband access.

Salary & Bonuses

  • A highly competitive £19,300 starting salary with a pay increase after six months to £21,370
  • Bonus earning potential of up to £9,000 per annum, earned through a combination of strong sales performance, excellent customer service and call quality
  • For all our Agents, we ensure the salary and bonus opportunity are balanced and for our highest performing Agents there is an opportunity to earn higher rates of salary and additional bonus based on performance

Our Benefits

  • Comprehensive training with clearly defined career progression opportunities
  • Regular incentives with amazing prizes to be won
  • Annual leave - 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
  • Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
  • Pension scheme - matched employer contributions up to 5% of basic salary
  • Life assurance - employer funded cover of 4x basic salary
  • Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:
    • Salary Finance - access to savings and borrowing through payroll
    • Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles
    • Travel Loans - interest free loans to help spread the cost of annual travel tickets
    • Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000
  • Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes
  • Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issues
  • Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
  • Employee discounts - access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers

Training Schedule

We offer a fantastic virtual training experience over a 3 week period. Please ensure you can commit to the following 3 weeks schedule before applying:

  • Mon - Thurs: 09:30 - 18:30
  • Fri: 9:30 - 16:00

For more information, apply today!

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