Order Management Associate - Maternity Cover

Employer
HP
Location
Erskine, Renfrewshire
Salary
Up to £22000 per annum + Benefits
Closing date
21 Apr 2021
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Job Details

Core activities of the Wholesale Order Management team include:

  • End to end order processing, and management.
  • Daily customer contact and building strong customer relationships - mostly email based.
  • Managing customer shipping requirements and delivery
  • Managing customer payment terms and tracking invoices and accounts closely.
  • Daily use of MS Excel, Outlook and D365.
  • Work towards crucial deadlines and targets in a fast-paced environment
  • Responsible for closure of orders to coincide with monthly revenue.
  • Flexibility to help other team members at busy times
  • Operational reporting

Knowledge and Skills:

  • Knowledge of Order Management processes and customer service
  • Computer proficiency (MS Office - especially Excel)
  • Time management skills with the ability to multi-task
  • Pro-active and flexible team player.
  • Superior communication skills both, written and verbal
  • Problem solving skills
  • Equally able to work alone using initiative with little supervision
  • Attention to detail with a focus on compliance

Qualifications:

  • Preferably qualified to degree level
  • HNC/HND or equivalent will be considered with relevant experience

Experience:

  • 2 years' experience in fast-paced Order Management environment or a combination of roles such as Administration and Customer Service.
  • Experience of acting as liaison between customer and operations team.
  • Experience in maintaining strong working relationships and effective lines of communication with customers and colleagues.
  • Managing customer returns.

Company

Manpower are working in partnership with HP to recruit ambitious individuals to join our Value Sales Academy on a 12 month Graduate Programme.

Working within HP’s office of the future in Glasgow city centre, you’ll have the opportunity to work with HP’s innovative products and cutting edge technologies in a vibrant and dynamic environment.

The role is centred within HP’s sales function with a primary responsibility for building strong relationships with HP’s customers and partners to maximise revenue.

If you are ready to start your sales story, please see details of our Graduate Programme below.

Find Us
Location
GB

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