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Workshop Controller

Employer
BMW Group Retail Careers
Location
Crewe
Salary
Competitive Salary
Closing date
12 May 2021

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Job Details

Are you a technician who is perhaps looking to progress into a workshop controller role? Or already possess the skillset of a workshop controller looking for a change? Welcome to BMW.

BMW Group Retail

Working in BMW Group Retail is an altogether different experience to any other career you might have known - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.

Welcome to the future of automotive retail

Your technical knowhow and our state-of-the-art technology - it's an unbeatable combination. We're using diagnostic technology in our workshops that's years ahead of the competition. It makes our lives easier and gets our vehicles back on the road where they belong as quickly as possible.

Don't worry if the digital world is a bit daunting to you at the moment. At our purpose-built, state-of-the-art training and development facility in Wokefield Park (near Reading), The BMW Group Academy UK will provide you with the training required to get you up-to-speed.

Your role

As a workshop controller you will play a key role, ensuring the workshop runs smoothly and efficiently.

You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a workshop controller you will allocate work to the technicians based on the mix of skills available and resolve customer queries according to retailer and manufacturers guidelines.

Your profile

You will possess excellent technical knowledge gained in the retail motor industry, as well as proven management experience in a similar role. We would also consider a technician looking to progress. As a target-orientated team player, your good time management and multi-tasking skills will set you apart. A full driving licence will also be essential.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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