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Logistics Administrator

Employer
Undisclosed Company
Location
Hampshire, Eastleigh
Salary
£20000 - £23000 per annum
Closing date
21 Apr 2021

Do you have administration experience? Are you able to demonstrate experience of working to deadlines and have good self-organisation skills? Perhaps you are looking for your first "career" job since leaving College or University.

An international courier, based in Eastleigh are looking for an ambitious individual who is looking to start a career. This role would suit (but not limited to) a college / university leaver. The Company themselves are very well established (20yrs+) and pride themselves on the high level of customer service they offer - along with the personal touch.

This role will be working within the logistics sector for a well-established company. Joining an existing team, you will be a self-motivated individual who is keen to learn. Building on your previous work experience you will demonstrate the right attitude to work and learning a new job and also learning a new sector to work in. You will be working in a fast paced, busy environment - and from time to time you may be expected to stay a few minutes extra at the end of a day to ensure all work is complete.

As a Logistics Administrator based, you will be responsible for;

  • The full customer service experience from collection to delivery of shipment
  • Monitoring customers online bookings and processing shipments through to our fleet team
  • Handling customer enquiries via telephone and email customers to provide quotes and solutions for their needs
  • Liaising with the fleet team
  • Track, trace and update the status of shipments.

Key Skills / Traits:

- Bright

- Willingness to learn

- Quick thinking

- Attention to detail

- Ability to work in a fast paced and sometimes high pressured environment

- Ability to Multi task and prioritise work load

- Excellent communication skills - both written and verbal

- Phone and email based communication experience

Dealing with international clients globally, you will have a good level of general knowledge in terms of Continents / Country`s / Time Zones.

Duties include:

- Working as part of an existing Customer Service team you will be dealing with customers enquires by phone call and / or email

- Liaising with internal and external stakeholders

- Creating correct paperwork for shipments

- Ensuring a high level of customer service of given at all times.

Salary:

£20,000 - £23,000 basic salary

Auto Enrol pension scheme

20 days holiday + bank holidays

Life Assurance

On-Site Parking

Working hours

Monday to Friday 9am - 5.30pm. (Given the nature of this role there may be occasions where you may need to stay a few minutes late to complete the days tasks - you will naturally be the type of person that is happy to do this)

Interview process will be a socially distanced face to face interview on site. Note - this role is full time based in an office - no home working.

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