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Pod Lead (Team Leader)

Manpower Ireland
Dublin, Dublin City Centre
Closing date
23 Apr 2021

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Job Details

Pod Lead - (Team Leader)

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services. They run a Customer Support and Content Review Centre, for Multinational Technology Clients in Dublin.


  • Gather a broad range of data insights from the team.
  • Managing day-to-day performance and tasks of the team.
  • Set performance management meetings and devise action plans.
  • Weekly operational reporting.
  • Quality evaluation.
  • Liaise with multiple stakeholders on client relations.
  • Identify further commercial opportunities for the wider business through regular client interaction.
  • Identify operational inefficiencies and implement cost saving solutions.


    BA/BS degree or equivalent experience.Experience in a research role, preferably in a financial, market research or management consulting firm (mandatory)Experience/Knowledge of creation of pitch decks for cloud services across multiple industry verticals is highly desirableA minimum of 2+ years' experience leading teams, managing a team of 10 - 15 direct reports.Demonstrated capability in driving performance improvement and managing people.


  • Excellent Benefits package including:
    • Pension contribution
    • Private Healthcare
  • Defined progression path:
    • Progress to more complex deliverables
    • Become a subject matter expert
  • Work and learn in a Global company.

For more information on this role and potential other opportunities with this fast growing digital business, contact Gary Morrison on 01-6455221 or

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