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Level 2 Technical Support

Experis Ireland
Closing date
10 May 2021

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Job Details

Experis is the global leader in professional resourcing and workforce solutions. We operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals across the IT every day.

We are currently looking for Level 2 Technical Support professional with previous work experience with Microsoft Dynamics GP support to join our client's technical team based in Ashbourne, Co. Meath.

Initially it is a remote work until the office is fully opened.

Required Experience:

  • Previous experience supporting Microsoft Dynamics GP system - is a must for the role
  • Previous service desk and desktop support experience required
  • Experience administrating Windows Servers
  • Experience administrating Citrix Xen Desktop environments
  • Experience with Microsoft Windows Desktop and Android
  • Experience implementing & supporting enterprise LAN/WAN networks
  • Experience with Office 365,
  • Experience with Microsoft SQL
  • Excellent knowledge of Active Directory, Group Policy, DHCP, DNS, TCP/IP, routing, load-balancing, SMTP

Role Responsibilities include:

  • Install, maintain network and telecommunications infrastructure
  • Monitor and ensure the stable operation and efficient performance of the network and systems
  • Complete daily, monthly, annual checklists to ensure systems are functioning correctly and efficiently
  • Carry out any preventative maintenance and housekeeping on existing systems and infrastructure
  • Plan, manage and implement system improvements and modifications
  • Management and maintenance of Backups and Disaster Recovery systems
  • Prepare and maintain network documentation network and cabling layouts
  • Maintain an inventory of IT property and assets
  • Maintain consistency of Microsoft Active Directory Environment
  • Enforce security policy and software distribution via Active Directory and Citrix Xen Desktop
  • Proactively identifying improvements to reduce the number of frequently occurring requests to the IT team
  • Maintain and enforce IT policies/procedures in line with GDPR
  • Supervision of 1st Level IT Support


At Experis (part of ManpowerGroup) global, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals across the IT, Science and Engineering sectors every day. Few companies can match our scope, our history of success, or our reputation as the global leader in professional talent and workforce solutions – and that’s why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart.


We’re a different kind of talent company. We precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organisations and people we serve. From interim and permanent recruitment, to managed services and consulting; we deliver high-impact solutions that enable our clients to achieve more than they ever thought possible.

Back in 1987, we were founded as Elan and Nicholas Andrews. Over the years our company evolved into Jefferson Wells and Manpower Professional too. Today, we’re Experis: Ireland’s leading IT resourcing specialist, and the professional resourcing arm of the world’s workforce expert, ManpowerGroup

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