Service Manager

Employer
BMW Group Retail Careers
Location
England
Salary
Highly Competitive
Closing date
13 May 2021

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Job Details

Take the next step in your leadership career by helping shape the future of automotive retail

BMW Group Retail

Working in BMW Group Retail feels different to other careers - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction that comes from making every customer interaction memorable. And a sense of excitement about the future and what it holds. This is where to follow a career with the most forward-looking brands in automotive.

Shape the future of automotive retail

Our market is changing, and our customers are too. That's why we're dedicated to bringing tomorrow's driving experience to our customers today. And why we want to create retail experiences that are years ahead of the competitions.

Our cutting-edge showrooms feature eye-catching design and the latest technology, like our ground-breaking AR apps. The challenge is to inspire our sales teams to create new and better customer experiences.

Your Role

You will be responsible for overseeing the day-to-day customer-facing operations of the Service department. You will also be responsible for carrying out review meetings, whilst reporting and improving on department performance.

Your Profile

You will bring us a wealth of proven experience as a Service Manager in the automotive industry, underpinned by a proven track record of high achievement within the aftersales/service arena. As Service Manager, you will be motivated with a proactive approach to customer service and enjoy the challenge of influencing the success of the service department.

Excellent interpersonal and organisational skills are required for this role as well as strong proven IT literacy and Drive system knowledge.

Rewards

Your hard work will be rewarded with a pension scheme and access to bespoke training courses at the state-of- the-art BMW Training Academy and BMW accreditation and certification.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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